Welcome to SuperDeals website!
The Company and the Site are referred to as “we” or “us”. We reserve the right to revise, amend these terms and conditions at any time without prior written notice. Please visit this page regularly to review for the current terms, since your access or use of the Site will be deemed as an irrevocable acceptance of such changes, modifications or alterations.
Acceptance of Terms
You must be eighteen (18) years of age and above in order to use and access the features and services of the Site. By using the Site you represent and warrant that you are a legal adult, and that you are fully able and legally competent to enter into the terms, conditions, obligations and affirmations, and to abide by and comply with these terms and conditions. You agree to comply with all applicable laws, statutes and regulations regarding your use of the Site and the Services provided on the Site.
Registration of SuperDeals Account
Access Through Facebook
You may choose to sign up for SuperDeals account using Facebook. To unlink your account from Facebook, please contact our Customer Service. By choosing to connect your account to social media sites, including Facebook or to use our social features, you are agreeing and are consenting to the collection, use and sharing of information about you with us and others, such as your name, location and contact information, birthdate, gender, and other information.
You also agree and acknowledge that we do not accept any responsibility or liability for any content you post or any of your actions taken by you when using such social media sites.
Suspension or Termination of Account
The following events (which is not exhaustive) will entitle us to limit your activity under your account, suspending your account temporarily, terminate your account and/or prohibit access to your account and our services :
- You provide us with wrong, inaccurate, incomplete or false information;
- You perform fraudulent activities or fraudulent activities are performed by third parties under your account;
- Your actions or activities under your account cause damage, loss or harm to us or other users or invading other users privacy on the Site;
- You use another person’s banking account to pay for products that you ordered; and
- You misuse, abuse your account or engage in illegal activities (using your account or another user’s acount) on the Site.
Notwithstanding the aforesaid, we also reserve the right, in our sole discretion, to terminate your access to all or part of SuperDeals services, for any reason for or without notice.
License to use the Site
You shall use the Site and our services at your own risks. You agree to access and use our services for lawful purposes only and do not conduct any unlawful activity relating to our services on the Site. You will ensure that any information that you provided on the Site in connection with our services is accurate and correct.
You should not rely on any information made available through the third parties’ websites. You should verify the validity and authenticity of the information before taking any action. We shall not be liable to you for any damages, losses or expenses incurred resulting from any use or access to the third parties’ websites linked to the Site, even if we have been advised the possibility of the same.
In the event you have any dispute with any party to a transaction, you agree to release and indemnify us, our directors, officers, employees, affiliates, subsidiaries and representatives from all claims, demands, actions, losses, damages, costs and expenses, including actual, special, incidental or consequential damages arising out of or connection with such transaction.
We may at any time decide not to provide our services or we may change to provide the basis on which we are willing to provide our services. All items are subject to availability. Any prices displayed may change at any time unless we specifically state their availability for a particular length of time. All prices are in Malaysian Ringgit and inclusive of Goods and Services Tax (“GST”).
Payments may be made through credit card, debit card or online banking. When you provide us with credit card details, you confirm that you are authorised to use that card.
Please note that there may be additional terms and conditions imposed by the issuing banks/financial institutions for modes of payments via credit card, debit card and online banking. You are responsible to ensure that you comply with the said terms and conditions.
When you make payments via credit card, debit card or online banking, please keep the payment receipts with you as evidence of payments. A sales invoice will be emailed to you when we e-mail you the Delivery Confirmation.
We shall reject your order if a credit card or debit card payment is rejected or declined for any reason.
The products and services prices will not be subjected to other additional charges or surcharges, unless otherwise stated by the vendor. We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time in our sole and absolute discretion.
If the price of a product or services sold by SuperDeals is higher than our stated price, you may cancel your order prior to delivery of the product or services or prior to redemption of the voucher services at the participating vendor/merchant.
We will charge your debit card or credit card after you have placed your order and check out. process.
If you wish to request for a refund, we allow two (2) options : cash or store credit.
Store credit : You may contact us by email, live chat or call our customer service centre and inform that you wish to request for a refund. You will receive an email that your account has been credited. Your store credit will be automatically applied for your next purchase. The store credit has a validity period of three (3) months. Upon expiry, the credit will no longer be in your account for use. Please check your account.
Cash refund : Please call our customer service centre and inform that you wish to request for a cash refund. Cash refund is only allowed for cancellation within three days from date or placement of order. You are required to provide your personal details such as bank account for the said refund. You will receive an email that we have proceed with the said refund. Cash refunds will take up to 15 days to be credited into your account. Please check with your financial institutions, if your account is not credited within this period.
Unless stated otherwise, you may cancel your order for any reasons within three (3) days from date of payment. You may cancel your order by clicking the “Cancel” button. For cancellation made within the three (3) day period, we will instruct our payment gateway service provider within twenty four (24) hours to credit the full amount of the order into your bank account. However for voucher services, you are not allowed to cancel although the validity period has expired.
We reserve the right to cancel your subscription, stop providing our services, reject payment, if we believe that you have committed fraud, impersonate another person to purchase products, use another person’s account and banking account to make payments, breach any terms mentioned herein or fail to comply with any terms and conditions published at the Site. If you fail to return the products upon demand or settle payments upon demand, we reserve the right to take legal action against you.
There can be multiple vouchers per order or per shopping cart purchase. Vouchers are non-refundable upon payment although you have not redeemed or use the voucher that you have purchased on the Site. Terms and conditions regarding voucher validity and voucher redemption are contained in each voucher that will be available in your SuperDeals account.
Upon purchase of the voucher on the Site, you will receive an email from us. We will provide you the voucher code for you to redeem the product or services at our participating vendors/merchants.
All voucher codes are available until supplies last or until expiry of validity period, whichever is earlier. If not redeemed or use within validity period, we will not refund. No cash back or credit shall be issued for partial redemption of a voucher.
Unless otherwise expressly stated, the voucher :
(a) are not exchangeable for cash and/or other goods and services;
(b) are non-transferable;
(c) can only be used in one (1) visit;
(d) one (1) voucher is valid for one (1) redemption only;
(e) one (1) voucher is valid for one (1) purchaser only;
(f) cannot be use with any other offer/promotion;
(g) no replacement or extension will be given for any expired voucher;
(h) is required to be presented to the participating vendor for redemption; and
(i) will not be replaced if stolen or lost after purchased on the Site.
The participating vendor has the right to not allow redemption of the voucher if you do not provide or present the voucher code to the participating vendor.
You are strictly prohibited from reproducing, duplicating, selling or trading the voucher purchased on the Site.
We are the operator of the Site, and the contents of the Site are our property or are used under licence from our clients, sellers and merchants. We are the owners of the compilation of information in the Site.
All logos, icons, graphics, trade names, service marks, trademarks, images, text, websites, domain names, and other intellectual properties in relation to SuperDeals (“Marks”) are intellectual properties owned by us or licensed to us. We also reserve all intellectual property rights in all content including design, layout, images and text of the Site (“Content”). The look and feel of our colour combinations, other graphical elements and any trade marks as well as any copyrighted materials on the Site are the intellectual property of the Company.
Our rights are protected by international treaties, and by laws applicable for copyright, trademark, patent and trade secret and other proprietary rights. You are not allowed to copy, modify, display reproduce, distribute, publish, imitate in any format, any of the Content or the Marks for any commercial or business purpose without our express written consent. We grant you a limited, non-exclusive and revocable licence to access the Site for the purpose of browsing products or services offered for sale, or obtaining information from the Site. If you breach this term, we reserve our rights to take appropriate legal action against you.
Your licence to access the Site does not extend to any commercial use of the Site, or to any use of the Site whatsoever which is for the benefit of any entity other than us. You may not reproduce, duplicate, copy, sell, resell, exploit any portion of the Site for any commercial purpose or otherwise other purpose without express consent from us. You are not allowed to create a hyperlink that portray us, our affiliates, our products or services in an offensive, derogatory, misleading or false matter. You may not frame or use framing techniques to enclose our trademark, logo, proprietary information (images, text, content format or layout) for whatever purpose without our express written consent.
You are not permitted to download any part of the Site (other than by automatic page caching), to amend or modify it or any part of it, to reproduce or copy, sell (including any resale), or otherwise exploit the Site (or any part of it) for any purpose other than as set out herein, nor are you permitted to frame the Site or to link to any element of it other than the homepage.
You are permitted to link to our homepage, provided that the link is not misleading, false, derogatory, or otherwise prejudicial to our interests but you are not permitted to use any of our Marks either as or in connection with such a link.
To the extent permitted by law, we reserve the right to change, rearrange, add, modify or delete any content including without limitation, the features, design and layout of the Site, the content, advertisements, the list of products and services, the type of services and the information that are presented or displayed on the Site.
Other marks, logos and names appear on the Site may owned by third parties. You are responsible to ensure that their intellectual proprietary rights are not infringed. You will indemnify us against any loss or damage arising out of a third party claim which arises from such intellectual property rights infringement.
Third Party Site: Advertisers
This Site may include links to third party website, including links provided as automated search results. These links do not mean that we endorse these third party Site or services. You hereby acknowledges and agrees that we are not responsible or liable for any content or other materials on these third party Sites. Any dealings that you may have with advertisers found on this Site are between you and the advertiser and you acknowledge and agree that we are not liable for any loss or claim you may have against an advertiser.
All of SuperDeals products and services are provided on an 'as is' and 'as available' basis. You acknowledge and agree that SuperDeals product and services will not be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition, or free from viruses or other harmful components. Not all of the features and functionality of SuperDeals products and services will be available on all devices. We make no guarantee that all or any features of SuperDeals products and services will work on any particular device.
SuperDeals products and services may be suspended temporarily and without notice for any reason including without limitation in the case of system failure, maintenance or repair or due to events reasonably beyond our control. Except as stated otherwise, we will not be liable to you or to any other person in the event that all or any part of SuperDeals products and services is unavailable, discontinued, modified or changed in any way.
- any loss of data that results from your use of our services and while using the products and services sold on the Site;
- any loss of income, revenue, business, profits or contracts that results from your use of our services and while using the products and services sold on the Site;
- any failure, suspension and/or termination of access to our services and while using the products and services sold on the Site and/or any content in connection with or arising out of an event which is outside our reasonable control (including but not limited to strikes, lock-outs or other industrial disputes, nuclear accident or acts of God, war or terrorist activity, riot, civil commotion, malicious damage, compliance with any law or government order, rule regulation or direction, accident or breakdown of plant or machinery, fire, flood, storm or default of suppliers, and where they are beyond our reasonable control, any other acts, events, omissions or accidents);
- Any content or other materials included in our services and while using the products and services sold on the Site do not, and are not intended to, amount to advice on which you should rely. Consequently we do not accept any responsibility or liability for any actions or omissions that you may take in reliance on such content or materials.
We are not responsible for other users’ actions or inactions, including the content that they may post on the Site. You acknowledge that we are not traditional online seller. We are not involved in the actual transaction between the sellers and the buyers that promotes, offer for sale or advertise on the Site.
We do not warrant or represent that your access to or use of the Site or the services provided in the Site or any linked site will be uninterrupted or free of errors or omissions, that defected will be corrected, or that such services or such linked sites are free of computer viruses or other harmful components.
We are not responsible of any information transmitted by you or to you through the third parties’ websites or the Services, and you accept the risk that any information transmitted or received through the Services or the third parties’ websites.
Under no circumstances shall we, our affiliates, our subsidiaries, our representatives or our suppliers be liable to you or to any third party for any direct, indirect, consequential, incidental, special or punitive damages, whether in contract or in tort, arising in any way out of access to or use of or inability to access or use any of the services or any linked or its contents, including without limitation lost profits, business interruption, or loss of programs or other data on computer systems or otherwise, even if we are advised of the possibility of such damages.
We shall not be liable for any non-performance or delay in performance caused by any act beyond its reasonable control, including without limitation acts or omissions of third parties, unavailability of supplies, war, strikes, fire, flood or any other act of God, any law, regulation or order of any court, government or government agencies, or delays, unavailability, errors, or other failures of the internet or other data networks.
We are not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or infringement of another’s rights including intellectual property rights.
We make no representation that the content provided on the Site is appropriate or available for use in locations outside Malaysia, and accessing it from territories where the Content is considered illegal is strictly prohibited. If you choose to access the Site or the third parties’ websites from a location outside Malaysia, you do so, on your own initiative and you are solely responsible for compliance with the local laws in such location.
Choice of law and location for resolving disputes
- waiving claims that you might otherwise have against us based on the laws of other jurisdictions, including your own;
- irrevocably consenting to the exclusive jurisdiction of, and venue in Malaysia over any disputes or claims you have with us; and
- submitting yourself to the personal jurisdiction of courts located in Malaysia for the purpose of resolving any such disputes or claims.
If you have any questions, comments, or complaints about the Site, please fill in the form available at the Site menu.