What do these payment statuses mean?

  • Settled/Submitted for Settlement: Your payment has gone through.
  • Rejected: Your payment has been rejected by the bank. Please check with the bank to authorise online transactions, or check for other possible reasons.
  • Payment Pending: Your transaction is being processed. If the payment fails, the status will show “Voided”.
  • Voided: Your transaction did not go through. The amount will be reversed to the initial payment method.
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