How do I know if my payment was successful?



You will receive an email immediately upon completion of purchase. You can also check for your voucher under Profile> My SuperDeals. You should be able to view your voucher under “Unredeemed” tab


Please be aware of your bank reconciliation schedule as this might have impact on your payment (payment cannot be performed during bank reconciliation time).

 Bank reconciliation time only affect payment method via Online Banking and will happen at around 11.30 pm to 1.30 am depending on your bank.


Below are the time of bank’s reconciliation time:


Reconciliation Time


12.00am – 12.30am


11.45pm – 12.15am


12.00am – 12.30am

Hong Leong Bank

11.30pm – 1.00am

Public Bank

12.00am – 1.00am

Bank Islam

12.00am – 1.00am

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